Introduction

DLV Logistics ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect information that you provide directly to us when you:

• Request a quote or submit inquiries through our forms
• Apply to become a carrier partner
• Contact us via email or phone
• Subscribe to our communications

This information may include: name, company name, email address, phone number, shipping details, business documentation, and any other information you choose to provide.

Use of Information

We use the information we collect to:

• Process and respond to your quote requests and inquiries
• Provide logistics and freight services
• Evaluate and onboard carrier partners
• Communicate with you about our services
• Improve our website and service offerings
• Comply with legal obligations and industry regulations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Third-Party Services

We may employ third-party companies and individuals to facilitate our services, including:

• Payment processors for billing and invoicing
• Communication platforms for service notifications
• Analytics tools to improve our website performance
• Customs brokers and regulatory compliance partners

These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to rectify inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your information
• The right to data portability
• The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining information for compliance with legal, accounting, or reporting requirements, and to resolve disputes or enforce our agreements.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: